Refund Policy

Effective Date: Sept 09 2024

At Centurbasket, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

You may request a refund within 2 days of receiving your order, provided that the item is unused in its original packaging,and includes all accessories.
we have 2 day return policy, which means you have two days to return a product. After 2 days we do not accept any kind of returns.

2. Non-Refundable Items

Certain items are non-refundable, including:

  • e.g., clearance items, personalized products, etc.

3. How to Request a Refund

To initiate a refund:

  1. Contact our customer support at support@centurbasket.com
  2. Provide your order number and reason for the refund.
  3. Follow the instructions provided for returning the item.
  4. At Centur Basket, your satisfaction is our priority. If you need to request a refund, please follow these steps:
    1. Eligibility: Refunds are available for products returned within 2 days of delivery, provided they are in original condition and packaging.
    2. Request a Refund: To initiate a refund, contact our customer support team at centurbasket@gmail.com. Please include your order number and reason for the refund.
    3. Return Shipping: If your refund is approved, you may need to return the product. We will provide instructions for the return shipping process.
    4. Processing Time: Once we receive the returned item, we will credited your refund within 3 days.

4. Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be credited to your original payment method within 3 business days.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Changes to This Policy

Centur basket reserves the right to update this refund policy. Any changes will be posted on this page with an updated effective date.

For any questions or further assistance, please contact our support team.