FAQs

Frequently Asked Questions (FAQs)

1. How do I create an account?
To create an account, click on the “Register” button on the top right of the homepage. Fill in your details, verify your email, and you’re all set!

2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Googlepay,cash on delivery and other secure payment options.

3. How can I track my order?
After your order is shipped, you’ll receive a tracking number via email. You can also log into your account and check the “Order History” section.

4. What is your return policy?
You can return items within 2 days of delivery. The products must be in their original condition. For more details, visit our Return Policy page.

5. Do you offer free shipping?
Yes! Enjoy free shipping on all orders over rs.1000.

6. Can I cancel my order?
You can cancel your order within 5 hours of placing it. Contact our customer support team for assistance.

7. What should I do if my item arrives damaged?
If you receive a damaged item, please contact our customer support within 2days for assistance.

8. How can I contact customer support?
You can reach our customer support team at centurbasket@gmail.com & 9443130443. We’re here to help!

9. Do you have an affiliate program?
Yes! Join our affiliate program to earn commissions by promoting our products. Visit our Affiliate Program page for more details.

10. How do I reset my password?
If you forget your password, click on the “Forgot Password?” link on the login page. Follow the instructions to reset it via email.

11. Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, please contact customer support as soon as possible. Once the order is shipped, we can’t change the address.

12. Do you offer gift cards?
Yes! We offer gift cards that can be purchased directly from our website. Check the Gift Card section for more information.

13. What if I receive the wrong item?
If you receive an incorrect item, please contact our customer support team within 10 hours and we’ll resolve the issue promptly.

14. Do you ship internationally?
Currently, we ship to India,If you’re outside these areas, please contact us for more information.

15. How do I leave a review for a product?
After purchasing a product, you can leave a review by visiting the product page and submitting your feedback.

16. Can I modify my order after it has been placed?
If you need to make changes, please contact customer support as soon as possible. Modifications can only be made before the order is processed.